Effective
Incentive Programs for Employees
During tough economic times,
a properly run incentive program can
provide just the help needed.
When correctly setup, your program should be self-funding
and can be one of the best investments you
can make in your business.
Many successful businesses usually
have at least one or two incentive
or recognition programs in place at all times.
Some serve a specific recognition
purpose, such as Employee
Service Awards, Sales Recognition Awards, or
Safety Awards. Others are incentive
programs, such as Sales Contests, and are designed to change employee behaviors, motivating them to improve performance.
Enhanced employee performance
is directly related to their receiving constant positive
feedback. And when this positive feedback
is a key part of a formal recognition program
it becomes a powerful motivator that contributes
directly to your company's profitability.
Tips for an effective employee
incentive program:
- Have a Vision for your
business.
Have an image in your mind
of the expected future of your business.
Having a vision will not only inspire you,
but will help you inspire others to reach
for the same goal.
- Define your Company
Objectives
Identify
business objectives, both strategic
and tactical. Each should be:
- Specific (ie:
reduce accidents, improve attendance, reach
sales targets)
- Measurable - Action oriented - Realistic
and obtainable - Time bound (no procrastination;
set target dates) - Easy to understand and
simple.
- Define your program
Define the rules - how are points earned
Define who is eligible to participate
Establish a budget - which may break down
like this example:
- 75% of budget for Program Awards
- 15% of budget for Program communications
- 10% of budget for Program administration
Set goals, varied by each
job position, making sure each is attainable
Define levels of achievement for each goal
or objective
Set point values for each goal (and for
each level of achievement)
Set a fixed duration for your program (then
possibly re-start with a modified program)
Note: employees will only be motivated
when they feel they can actually attain your
goals.
- Incentive Program Administration ( points tracking
/ reporting )
Determine your program tracking / administration system, including:
- Should your program be online (internet points tracking)
or offline (paper-based point-tracking)?
- Who will track, report, post points, and communicate
employee performance ?
- Should you provide regular point
statements or status emails to
employees?
- Who sets the initial budget, and
tracks the incentive program’s status to budget?
Note: For best program results, performance information must
be frequently updated, and
must be easily accessible to all program
participants (either online or with other
status updates).
- Plan your Program's Communication / Promotion
Give your Employee Incentive Program a name and
define it’s
theme. Develop an exciting
promotional campaign for the launch of your
new incentive program just as you would for
an actual product launch. You’ll
want to capture the imagination of your employees.
Explain your objectives, and rewards
for their success. Once employees are shown
how they can make a difference, they'll
do it!
Communicate often. The most successful companies
make a big deal about their winners and awards (points, etc). Make
them feel special and others will notice. Let participants
or teams know their current standings in
the program. If appropriate, even chart their
progress on employee bulletin boards.
- Determine the type and value of merchandise awards
to offer
Research and experience clearly indicate that non-cash, merchandise
awards, are much more successful than money
as incentive awards. Merchandise awards provide
a continuous, long-lasting reminder of ones success, every time
the award is seen or used. Read this article: Cash
or Merchandise awards. Also, cash awards are taxable,
while tangible merchandise used in formal service
award programs and safety programs, usually
are not taxable. Please contact your tax advisor
for guidance with your program. See
a sample online points-based award
catalog.
- Earning levels needed to motivate average participants
- Guidelines
There are many variable factors to consider, such as: employee salary/bonus
compensation program, degree of difficulty attaining your incentive
program’s objectives, etc
As a general guideline – over a 12 month period – an
incentive program participant should be able to earn between
1% and 5% of their gross salary for sufficient motivation.
The above is based on industry guidelines. However, each incentive
or recognition program is built based on your unique business objectives,
challenges, opportunities, and budget.
- Define Participant earning opportunities, such
as:
- Individual employee recognition; with weekly, monthly,
or quarterly performance measurements
- Group or Team recognition; Same frequency as above
- Manager’s Spot award; Instant feedback plus
a reward for being “caught doing the right thing”.
-
A few final thoughts...
- Without an effective employee incentive
program, you will never
fully optimize your employee’s potential and your company’s
potential.
- The most successful employee incentive programs
are the result of an ongoing process. For the best long term performance
increases, plan to periodically adjust and improve your program.
- If you’re looking for a way to implement a cost-effective incentive
program that will also help improve your bottom line, please contact
us today using this form.
- Note: If you run your own incentive program, and would
simply like discounted merchandise fulfillments,
please contact us for details.
also see: Employee
Recognition awards
- See this article describing two different points-based
incentive programs Select-your-Gift offers: Points-Based Incentive
Programs. ( more
about Point-based Programs )
- Wants some really amazing results from an incentive program? Start a properly designed Employee Suggestion Program. See this important article.
Let
us help you develop effective employee incentive
programs.
Use
this Information
Request Form.
We'll work with you to design an easy to use,
cost-effective way to boost employee performance.
See
the Difference between Incentive
and Recognition Programs
and
how each plays an important role in motivating
and recognizing your employees.
Please call today - We look forward
to working with you.
For more information on any Select-Your-Gift
product or service,
please contact us at 630-954-1287 (M-F 8am to
5pm CST), or Request
information packet.
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