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Employee Suggestion Program

employee recognition

Every organization has a valuable resource
for new ideas - Your Employees.
Your goal is to tap that resource.

An Employee Suggestion Program's main goal is to encourage employees to develop suggestions that identify specific problems and to suggest solutions that will enhance efficiency, increase productivity, reduce costs, or create a safer work environment. A properly constructed Suggestion Program should be a part of every organization’s Incentives and Recognition plan.

If you are thinking about implementing a new Suggestion program, the following are very important to its success.

Topics in this article:

Create an Employee Suggestion Review team
The team’s mission is to review every employee’s suggestion and acknowledge the receipt of each within a few days. The team should not be all managers, and should include members from many different departments. If the review team approves a suggestion, it will advance to senior management for final approval.     

Designate an Owner/Administrator of your Program
To ensure success, your program needs a senior manager as the owner/administrator, and must also be part of the review team. Responsibilities include making sure the whole process works as designed. Having a senior manager on the team will show employees that this suggestion program is very important to your company.

Announce your Employee Suggestion Program
Gather the employees to announce your program. Talk about what you want to accomplish with your program. Define what kind of suggestions you want, such as: ideas to reduce costs, ways to increase efficiency and productivity, improve quality, identify opportunities to improve sales or services, ideas related to safety, and ideas that will improve employee attitudes and morale. Describe what makes a good suggestion (described below). Detail the Suggestion Review Process so they will know what to expect, and clearly define the rewards for approved suggestions.

Define what a good suggestion looks like
Every suggestion should clearly state the issue, include a detailed solution, an estimate of the cost to implement the solution, and an estimate of the projected savings or benefit if implemented. While this may sound like a lot to ask of an employee, it is vital information that is needed by the suggestion review team. The more information you can provide about the solution and it's benefits, the better its chance of getting approved.

Encourage submissions from individuals and Teams
While suggestions submitted by individuals should always be a part of your program, Team Collaboration and Team submissions should also be encouraged, and is where you could see some amazing results. Design your program to encourage people to come together as teams to create solutions that may be bigger and better developed than is possible by just one person. 

Some employees may have great ideas, but are not able to detail an issue, or complete a cost/savings estimate, or develop a detailed solution.  However, if a Team Submission option is available in your program, then these valuable suggestions can be developed by the combined intelligence of a few co-workers.

Define how the Suggestion Review Team will communicate
Timely feedback on the status of suggestions is important to keep employees motivated. Everyone will be anxious to hear what’s happening to their suggestion, so provide frequent updates at defined intervals.

All communications between the suggestion originator and the review team should be confidential. This includes requests for suggestion clarification, status reports, or rejection notices.

However, when a suggestion is accepted, the employee should be recognized publicly. Include a description of the suggestion and how the solution will benefit the company. If an award is involved, it should be presented at that time. While most employees will welcome this recognition, always respect the wishes of employees who do not want that spotlight.

Clearly Define the Rewards for Approved Suggestions
For approved suggestions that result in cost savings, the employee generally is awarded up to ten percent of the estimated savings, up to a defined maximum amount, for the first year the suggestion is implemented.

For approved suggestions that are difficult to measure its benefit, or does not result in cost savings, a series of tier-level merchandise awards should be clearly defined.

If you publically recognize employees and provide sufficiently substantial awards for adopted suggestions, the results of your program will be amazing.

How can Select-Your Gift help with employee suggestion awards?
For your tier-level merchandise awards, Select-Your-Gift provides Suggestion Award Presentation Packets.

These Gift Album Award Presentations can be customized with a certificate of recognition describing the suggestion, signed by an executive, plus an Award Catalog for the value warranted by the suggestion’s impact to the company.

Gift Albums are perfect awards as they allow employees to select their own award from a wide choice of popular items, and the selected item is shipped directly to the employee’s home.

Select-Your-Gift offers 18 differently priced award catalogs, which can be redeemed online, or by using the provided catalog and a return mailer.
(See all albums here)

Request Information and sample packet now!

See Select-Your-Gift's quality presentation materials up close.
Get a FREE Sample Suggestion Award Presentation package.

When you submit your request, we will also email a link to the
Guide to Employee Service Awards (a Free eBook)

We are available by phone or email to answer any questions and provide assistance when needed. Please call - We look forward to working with you.

For more information on any Select-Your-Gift product or service,
contact us at 630-954-1287 (M-F, 8am - 5pm CST), or Request information packet .

© 2012 Select-Your-Gift, Inc.
Select-Your-Gift™ and SYG-Awards™ are Trademarks of Select-Your-Gift, Inc.