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Addressing Missed
Service Milestone Recognition

Strategies for Handling Previously Missed
Service Milestones

Planning for Recently Past Milestones in Your New Service Awards Program

Introducing a new Service Awards Program in your organization comes with its unique set of challenges, especially when dealing with service anniversaries that may have been missed before the program’s initiation.

This is a sensitive issue as it touches directly on how valued employees feel within the company. It’s crucial to address these missed milestones thoughtfully to ensure the program starts on a positive note and enhances overall employee morale.

Understanding the Impact of Missed Service Milestones

When a new Service Recognition Program is rolled out, one common concern is what to do about service anniversaries that occurred before the program was officially launched.

Recognizing these milestones is essential because they represent significant career achievements for your employees. Failing to acknowledge these past milestones can lead to feelings of undervaluation, potentially diminishing the effectiveness of your new program.

 

Proposed Solution for Catch-Up Service Awards

To maintain fairness and positivity as you launch your new program, consider implementing a catch-up policy for recently missed service milestones:

  • Catch-Up Awards: Identify all employees who have passed a significant service milestone shortly before the program’s start and provide them with a catch-up award. This gesture shows that the organization values their long-standing service regardless of timing.
  • Exclusion Policy: To manage expectations and budget, exclude from catch-up awards any employees who are due to reach a new milestone within the first year of the program. This helps to keep the focus forward-moving while still honoring recent achievements.
  • Presentation Matters: Organize a special ceremony where these catch-up awards are presented alongside regular awards. Having management personally acknowledge these milestones reinforces their importance and integrates them into the overall culture of recognition.
  • Budget Considerations: Be mindful of the additional one-time expenses for these catch-up awards. Incorporating these costs into your first-year budget for the Service Award Program will help in planning and ensure there are no financial surprises.

See the next Step when creating your program - Determine the spend for each service milestone.

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